10DLC Privacy Policy
Last Updated: May 29, 2025
Introduction
At Ritchie Law Firm (“we,” “our,” “us”), we prioritize client confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging through 10DLC to enable effective communication between our attorneys, team, and clients.
1. Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following types of information:
Personal Information:
- Phone number
- Name
- Email address (if provided)
Case-Related Information:
- Relevant details necessary for effective communication regarding your case
Message Data:
- The content of SMS messages sent and received
- Delivery status of SMS messages
- Interaction data related to SMS messages
2. How We Use Your Information
We use the collected information strictly for case management and communication purposes, specifically for:
Communication:
- Providing case updates and essential information via SMS
- Responding to client inquiries and delivering necessary legal support
Service Improvement:
- Understanding and analyzing the use of our SMS services
- Improving communication methods to better serve clients
Legal Compliance:
- Complying with applicable laws and regulations
- Responding to lawful requests and legal processes
3. Sharing Your Information
We will not share, sell, or disclose your information to third parties except:
- Service Providers: We may share your information with trusted third-party service providers that assist us in operating our SMS services. These parties are required to maintain the confidentiality and security of your information.
- Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.
4. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Opt-Out: You can opt out of receiving SMS messages from us by replying “STOP” to any message or contacting us at info@ritchielawfirm.com
- Access and Correction: You can request access to or correction of your personal information by contacting us at info@ritchielawfirm.com
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Ritchie Law Firm
71 South Court Square, Suite A
Harrisonburg, VA 22801
info@ritchielawfirm.com
540-388-0542
Disclaimer
No attorney-client relationship.
Ritchie Law Firm P.L.C. maintains this website exclusively for informational purposes. It is not legal or other professional advice and does not necessarily represent the opinion of Ritchie Law Firm P.L.C. or its clients. Viewing this site, using information from it, or communicating with Ritchie Law Firm P.L.C. through this site by Internet email does not create an attorney-client relationship between you and Ritchie Law Firm P.L.C.
Nonreliance.
Online readers should not act or decline to act, based on content from this site, without first consulting an attorney or other appropriate professional. Because the law changes constantly, this website’s content may not indicate the current state of the law. Nothing on this site predicts or guarantees future results. Ritchie Law Firm P.L.C. is not liable for the use or interpretation of information contained on this site, and expressly disclaim all liability for any actions you take or do not take, based on this site’s content.
Attorney Advertising.
This website contains marketing materials to promote Ritchie Law Firm P.L.C. Each case and client is unique, past results are not a guarantee of future results
Links.
Ritchie Law Firm P.L.C. does not necessarily endorse and is not responsible for content accessed through this website’s links to other Internet resources. Correctness and adequacy of information on those sites is not guaranteed, and unless otherwise stated, Ritchie Law Firm P.L.C. is not associated with such linked sites.
Contacting us.
You may e-mail us through this site, but information you send to Ritchie Law Firm P.L.C. through Internet e-mail or this website is not secure and may not be confidential. Communications to us will not be treated as privileged unless we already represent you. Do not send us confidential information until you have established a formal attorney-client relationship with Ritchie Law Firm P.L.C. Even if we represent you, understand that Internet e-mail security is still uncertain and that you accept all risks of such uncertainty and potential lack of confidentiality when you send us unencrypted, sensitive, or confidential e-mail. E-mail from Ritchie Law Firm P.L.C. never constitutes an electronic signature, unless it expressly says so.
Jurisdiction.
Legal problems and solutions depend on their unique facts. Laws and regulations often differ from one jurisdiction to another. Materials on this website may be inappropriate in jurisdictions other than Virginia. Ritchie Law Firm P.L.C. practices primarily in the State of Virginia. Users who access this website from other locations do so at their own risk and are responsible for complying with local laws and regulations. This website (not including linked sites) is controlled by Ritchie Law Firm P.L.C. The laws of Virginia apply to everything concerning use of this website, without regard to Virginia’s conflict of laws principles. You agree to submit to the exclusive personal jurisdiction and venue of the appropriate Virginia court to resolve any dispute concerning your use of this website.